Terms & Conditions

Last Updated: 28 July 2026

At Naildbyloz, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use and protect your information when you purchase our online courses, digital products, memberships or downloads, or when you visit our website.

1. Information We Collect

We may collect the following information when you use our services:

Your name, email address, billing address and payment information (payments are processed securely by trusted third-party payment providers such as Stripe and Klarna where applicable).
Information you provide when creating an account or accessing your online course.
Communications you send to us, including customer support enquiries.
Technical information collected automatically, including your IP address, browser type, device information and website usage through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process your purchase and provide access to your course or digital products.
Send order confirmations, receipts, login details and important course updates.
Provide customer support.
Improve our website, courses and customer experience.
Send marketing emails where you have given your consent. You can unsubscribe at any time.
Comply with legal and financial obligations.

3. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

Payment processors (such as Stripe and Klarna)
Course hosting platforms
Email marketing providers
Website hosting and analytics providers

These providers only process your information on our behalf and in accordance with applicable data protection laws.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes. Financial records may be retained for the period required under UK tax legislation.

5. Your Rights (UK & EU GDPR)

If you are located in the UK or European Economic Area, you have the right to:

Access the personal information we hold about you.
Request that inaccurate information is corrected.
Request deletion of your personal information where applicable.
Restrict or object to certain processing.
Withdraw your consent to marketing communications at any time.
Lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.

To exercise any of these rights, please contact us using the details below.

6. Your Rights (US Residents)

If you are a resident of a US state with applicable privacy legislation, you may have the right to:

Request details of the personal information we hold about you.
Request deletion of your personal information, subject to legal requirements.
Correct inaccurate personal information.
Opt out of the sale of personal information (please note that we do not sell personal information).

To exercise your rights, please contact us using the details below.

7. Cookies

Our website uses cookies and similar technologies to:

Improve website performance and functionality.
Understand how visitors use our website.
Measure marketing performance.
Personalise your browsing experience where appropriate.

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

9. Third-Party Links

Our website or course materials may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Naildbyloz
Email: Laurenwest99.lw@gmail.com